Frequently Asked Questions

When can I expect my order?

The average delivery time is 5-15 business days. Our products are shipped directly from the supplier, which allows us to save costs and offer lower prices.

The expected delivery time has passed, where is my order?

In 99% of cases the order is delivered on time. In case of delay you can track the status of your order here: Track your order .

Have you not received anything 3 days after the expected delivery time?

Please contact us.

What are the shipping costs?

Free Shipping!

I am not satisfied with my order. What should I do?

We're sorry you're not satisfied. Please contact us at: Matchyfashion @outlook .com , and we'll fix it as soon as possible!

Where can I find my track & trace code?

After processing your order (24 hours) you will receive an email with the track & trace code.

Exchanges & returns

If you are not satisfied, you always have the right to return.